I travel a lot for pleasure and business. I mainly staff at Best Western hotels because of their rewards program. If I select other hotels for my needs it’s because other hotels beat their deals which rarely happens. I was highly impressed with this particular Best Western selection because this hotel has set the bar so high that other Best Western hotels have long way to come close to the quality this one offers. Look no more! You’ve found your perfect night stay at this hotel which is just off of Highway 34, the rooms are amazingly clean, breakfast has wide variety of hot item selections, and the staff are exceptionally professional and courteous. The location is nearby the visitor center which I highly recommend that you visit and learn more Loveland. I would definitely stay at this hotel again! :)
The staff was nice, although when we went to our room after being checked in, we found rocks on both of the beds along with blood on the top sheet of the bed. After looking a more we found there to be other stains of some sort. We asked for a new room, and the front desk lady was polite and gave us a different room. The second rooms was a little better, the beds need to be replaced that’s for sure. And to top it off at 10:00pm we were being called by the front desk manager accusing us of smoking weed in our room. We informed her that it was not us and she was more than welcome to come check our room and belongings. Both the manager and the front desk gal came to our room where they found out for themselves that it was not in fact us. They did apologize….. The next morning, I went to find a soda machine and everything was sold out, asked the front desk gal if there were any other machines in the hotel and she said no but I’ll give you one and it was a warm one. All in all I would not and will not be staying at this hotel nor recommend it to anyone else.
Nice hotel. Roomy rooms. A little difficult to get to from both sides of the road. Breakfast was good - they needed to refill things at breakfast.
Check in was very easy, rooms were clean, bed was comfy, the lounge was awesome with a large variety of drinks! Pillows could be updated but that's really the only negative of our whole experience. Breakfast buffet was awesome!!!
I was down here unexpectedly for a medical emergency, late at night needed to actually sleep. There was a hiccup with the system not getting my reservation, but I was assured by the lady working the front that she would get it all fixed. She did! And I went to a nice clean room and was able to get some good sleep.
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