Fairfield Inn & Suites by Marriott Loveland Fort Collins

1710 Foxtrail Dr, Loveland, CO 80538, USA

About Fairfield Inn & Suites by Marriott Loveland Fort Collins

4.3 / 5

from reviews

    Amanda Duffy
    March 23, 2022

    Excellent front desk associates, clean and comfortable bed. Spacious rooms and quiet at night. The only somewhat complaint is if you are a light sleeper, try and get the top floor otherwise you could be awakened by heavy footsteps and not-so-quiet chatty housekeepers who love the very early morning hours . Also, on the Marriott website, take note under additional fees it does mention a fee of $12.00, in which they do take out of incidentals (generally $20-30 a day) and this is a new fee. There were plenty of parking spaces. 🤗 Other than that, I would highly recommend staying.

    August 03, 2022

    My racist experience at this location… I checked in via the “ Mobile checkin” in the Bonvoy app. When I arrived they had canceled, charged me and give my room away. They then issued me a room with a guest currently in it and then to correct time issue, charged me $70 more per night with 0 apologies or points. When I finally get to an empty room, it has another guests clothing in the bathroom, empty shampoo / conditioner bottles and no face towels. The pool had no towels and was filled with bugs because the staff left the patio doors open. Breakfast was trash and over cooked to brick texture. Again, the clerks do nothing by way of taking ownership to correct the issues. On top of all this EVERYTIME I walk into or out of the lobby, I’m NEVER greeted. This hotel / company is racist. Had I been a white male they would have bent over backwards to correct my issues and pricing.

    August 01, 2022

    Did the Mobile check-in for a 3 night stay which I purchased travel insurance for as well. I arrive at the hotel to find out that the night clerk had given away my room and improperly check-In a stranger to my room. I received keys from the day clerk to another room and walk in to find someone sleeping. When I inform the day clerk, she tells me that I will not only have to have my stay ( King studio) down graded but also must pay $70/ per night for a regular Queen room. There were zero apologies for the inconvenience, no resolutions offered. Just here are you keys, the night guy made mistakes, give us more money… Bye! I’m 100% certain if I was a white male and not a Black man this would have been treated differently with refunds, I’m so sorry and points given. If you’re of color and coming to Northern Colorado, DO NOT STAY AT THIS LOCATION! Worst experience ever at a Marriott hotel.

    Doreen Myers
    August 16, 2022

    Hotel was just ok. Had room 315. Breakfast food was usually just about gone and there was still a half hour left in the service time. Some guests near our room were extremely loud and partying for hours late at night. The desk clerk said she would handle the situation, but it didn't seem to help. The shower wasn't drying well and our bathroom door stuck. Maintenance did fix the drain problem, but not the door. A child could've been stuck in the bathroom it was very hard to open when closed. Location was great, close to restaurants and shopping and close to I-25. Would not stay at this one again though as there are several other options nearby.

    Charles Stevens
    September 28, 2022

    Room was nice and updated, very quiet my only nit was the pillows were too soft for my taste. Breakfast was wonderful and staff I can say enough about them.

    Fairfield Inn & Suites by Marriott Loveland Fort Collins

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    1710 Foxtrail Dr, Loveland, CO 80538, USA
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