The staff and customer service was fantastic. The bed was so comfortable. The room was clean. Oh and they have large screen tvs. Not some little flat screen. Fantastic stay! We even enjoyed the pool and hot tub and the outside patio that was fenced in.
Loved it and my kids. The staff is nice n curtious.
My group was traveling across the country - from Washington to the east coast. We were staying at a different hotel and had a terrible experience. We were able to call the Fairfield Inn and they were able to accommodate all of our requests. Upon arriving, they had water and snacks waiting and was super sympathetic to our experience. Cora met us there in the evening and provided incredible suggestions for a good meal (and drink!) in Loveland and made sure that we were taken care of. Upon leaving, we had a wonderful conversation with Marie who recommended some phenomenal restaurants to try in Denver - which we ended up going to two and they were both AMAZING. The customer service experience in itself is worth the 5-stars! An even better bonus was that the beds, room, and overall property was excellent too!
Came here to have a stay-caution. It was amazing!! Ben gave us an upgrade. The room was clean and the staff were amazing!! So friendly and helpful. They will go out of their way to hep you!! Thank you for making this trip amazing! We will def come back again and again.
I would not stay here again. They charge $12 to park and the pool and hot tub were out of order.
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