About Fat Shack
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Every time I go to this location (been to 3 locations), this one is ALWAYS very clean with great customer service. Had the privilege of meeting the owner on my first visit when he was training some new managers, what a great guy! The food is always made fresh to order and always accurate. Anyone I have had service from there has been outstanding! I appreciate the consistency at this location.
The last 2 times, at least, I ordered from them, they have either forgot something or can't read. Ask for no onions and tomato on my burger, I get both. Ask for no onions or peppers on my sandwich for work, for lunch, I get both. Order cheesecake bites, never get them. It's a shame because my kids like the chicken strip but that's the last time I'm trusting you to get my order right. I'll take my business elsewhere. ✌
I came in super late didn't really know what to order or how big sandwiches I wanted...dude there was pretty helpful and even handed my food to me at the table and I'm so excited for my Oreos yay! Oh and I grabbed wings....secretly addicted I think! 😅
My burger was ruined. I asked for it without sauce because it ruins the taste. Maybe they should learn how to read
Decided to give this location a try since moving and wow this is by far the most disappointing store I have been too in Colorado so far. First off order the 5 peice Oreos and welp apparently can't do simple math and count. Got only 4 of them. The menu doesn't even have 4 its either 3 or 5 🤦♂️ So anyways that's the least of my concerns I ordered the fat jersey and I put in the comments "EXTRA EXTRA EXTRA HONEY MUSTARD ON THE SANDWICH PLEASE LAYER IT" because every store doesn't put enough ever so I was hoping these guys would get it right.. so much for my hopes.. Got home and the sandwich is drier then any sandwich I have received from any store its NASTY literally maybe a spoonful of honey MUSTARD seriously how is that even edible??? I ended up feeding it to my dogs just now they liked it at least. So I decided to go and watch the owners pitch on Shark Tank to make sure I'm not crazy and the owners clearly say Tons and Tons of Sauce but this is the biggest LIE I have experienced time after time I'm over it. False advertising! After this I'm officially done I can't justify spending over 20 dollars on dinner that just goes to my dogs.. I already spend enough on dog food and treats as it is. I don't even believe this deserves 1 star but it's making me put one otherwise it would have a big fat 0 for a rating!