Josh was very friendly and inviting! He showed us his favorites and helped us pick out some of the shacks specialty menu items. Was definitely not disappointed! Fair food fried desserts were so so good and brought back the good memories of when I was a kid!! Thank you Fat Shack and we will for sure be back!
No one would answer the phone. I drove down here and called the shop fat shack while I was standing at the counter and the phone didn’t even ring the meat burning order taker said well most people order online. I’m not most people I’m gonna call in my order get my order confirmed and then come down here and pick it up but yet you guys can’t even fix your phone Burnt meat Raw fries save your money Get some nachos from 7-11 WAY CHEAPER AND SAME DISAPPOINTMENT FREE DIARRHEA
My husband picked it for cheat night and honestly it didn't disappoint. My husband ordered the fat shack and said it was the best BBQ sandwich EVER it was 2 meals in one with appetizers included on it.. I had their wings and loved it. My son ate the burger and devoured it.. then we topped it off with fried Oreos and shakes.. definitely a great place for a cheat meal. Wouldn't recommend taking anyone that's on a health kick or into light eating because this place definitely lives up to the name.
4 out of 5 past orders messed up, I will no longer be a customer. Being a father and busy all the time it’s nice to take a break every once in a while and order out. Having the past 3 out of 4 orders messed up I didn’t want to order from here but my fiancé did so I agreed to giving them ANOTHER chance. I get our food just after receiving the text saying it was done, literally within a minute because I was already on my way. I live 5 minutes away and get all of our food out and begin eating. My sub is cold. Not cold like it has been sitting there for 20 min and was room temperature, LITERALLY cold. Then on top of that the chicken tenders and poppers, that were inside the sub, were so over cooked and fried they were unidentifiable. The last part I finally had a real looking piece of chicken where the meat was actually white. But that’s why it’s SO weird, I’d think since the food was so over cooked it would still be pretty hot. It was cold cold though which only had one explanation, something came out of the refrigerator. Without a doubt my food was not made fresh. It’s absolutely impossible for it to be that temperature coming out of a fryer then me eating it that soon after it’s ready. It took a lot for me not to call or go back up there I was so mad after being excited about ordering out then getting that as a result, especially when I wanted Taste of Philly or Jimmy Johns or Bonefish instead. Done! Get your ish together!! You need new cooks or something. Having been to other Fat Shacks was why I gave them so many chances. No more. Easiest menu to cook and it’s obviously too hard for someone with what I order.
as for the food, its fat shack; great when youre totaled and need some food in your tummy. But the customer service here is what really surprised me, I had a weird order cancellation from doordash and called the restaurant to get it figured out and I was handled personally and professionally which is all I can ask for. Great work from whoever took that call. Ordered a few times from here before but this is what has sold me on this exact store.
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