Fish and chips and it was fantastic. Love their dill sauce. Today I had to remove my five stars. I really do consider the chefs excellent at what they do but the servers today did not get that excellent award. Why you ask because I was not acknowledged. I walked to the bar to place an order. The server was topping off the drink of the man two chairs down. She chatted with him and didn't even acknowledge that I was there. And she walked by me to get a glass of ice water again not acknowledging me walked by with the ice water to the back hallway. Again not acknowledging me. There was another lady at the bar who was chatting with three of her fellow co-workers. I thought certainly one of them would acknowledge me. Nothing absolutely nothing. No hello, no I'll be with you in a minute, hi I'll be right back oh, hi can I help you. Nothing absolutely nothing. You don't need to stand at the bar for a few minutes to figure out that you must be a flower on wallpaper. So I decided to leave. The only person that looked directly at me was the lady who was sitting a couple patrons. It wasn't like your place was busy because it wasn't. There were more chairs available than there were customers. Yet I couldn't be acknowledged. I'm usually a very patient person but I really don't like to stand and look at servers directly thinking hello I'm here do you not see me? Of course you do I'm by myself I'm at the bar I'm not near anybody so I'm standing out. Thank you Henry's Pub
Ordered a hamburger with a salad. They put it on one plate and the salad dressing dumped over and covered most of the bottom of my hamburger. Ask them to replace the bun but they just wiped it off and it was still soaked into the bun. Then they took my hamburger and cook me up a new one and it was raw inside. They definitely need better customer relations.
We moved to town seven weeks ago and have eaten here five times. What more can we say? Nothing on the menu is a disappointment. The casual dress code and environment is relaxing. The staff are quick and efficient. The masala sweet potato fries will make you cry, they are so good. Trust me. You’re going to love this place.
As always, one of my favorites. Their Ruben is in my top 3. I have had Ruben's all over this country (yes the new England states) and theirs is at the top for me. I really feel relaxed when I'm there and their staff is friendly. If you're in the downtown Loveland area Henry's is the place to go.
In all the times I have been to Henry's I have never had a bad meal. Tonight was a prime example. I ordered a Steak Sandwich (rare) to-go and that sandwich was nothing short of perfection. I appreciate when a kitchen actually hears the guest and gives what is requested. This steak was so soft and buttery 😋 . Thank you Emily for taking the order so politely and the kitchen crew for rocking my tastebuds. You guys are amazing.
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