The continental breakfast was nice. Coffee available 24 hours a day was nice The staff were very nice and as helpful as they could possibly be yet the hotel definitely had some checks against them. My wife and I stayed for a week while I was on a business trip to the area. Our observations: The room had no cool fan, it only held the ability to heat the room, not any ability to cool it. The building is made of brick. Brick retains heat, it would warm the room during the day and we had no ability to turn on a fan to cool it during the night, so it was hot until the early morning hours. The pillows given were for a single or twin bed, and we had a king bed for a week. They were extremely lumpy and hard. There were not any options for different pillows. We ended up throwing them on the floor and using throw blankets we brought with us for pillows.
Jamies loves it
I will give it 3 ⭐ ⭐⭐ cause of the fun my kids had in the swing pool and the night shift customer service trying to help. I booked only a room for my kids and I, and I didn't got the room I paid for, they give me a King size bed FOR ALL OF US! The room hah a sofa that didn't had a hiding bed. I called the front desk and told them that room wasn't working for us, they brought us a rolling bed. It helped a little, but I'm still not staying there never again.
I am not giving one star because of the rooms, I am giving one star because of one of the reception ladies. And she should be glad that I don't know her name! I got a charge from this motel for about $700, and I am 100% sure that it wasn't me because my dad paid for our rooms. The only time I gave my card was to a receptionist, to buy some snacks. She had to enter it manually, and it took her quite awhile. Sadly, I don't know her name, but know that she had kind-of carmelish colored hair, with highlights.
We have been on a long trip three adults and 4 kids. We got to the hotel after 9 was greeted professionally by front desk and kids wanted to swim. Pool was still open got checked into room and kids swam. Beautiful pool and hot tub. Relaxing after driving hours qbd hours. Breakfast was incredible this morning. Biscuits and gravy, sausage, eggs, cereals, muffins, waffles, juices, coffee, teas. Everyone was full!!! We will definitely stay here again. Rooms were spacious and comfortable. Loved our stay!
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