Absolutely disappointed!! Will not frequent this location!! Came in to order a beer, appetizer and two pizzas to do. Mid afternoon, two or three tables occupied in the main dining room and bar seating about half full. Ordered Italian Nachos, lemonade for kid and a small beet sampler to see what I wanted. Nachos came out about 25 minutes later, lemonade followed and still no beer sample (evidently the bar was still working on it, yet two people behind the bar were not busy). Finally got a sample and server finally stopped long enough to take to go order. Beer came out 10 minutes later and pizza followed as not to go. Had them go package them to go as originally requested. Brought to servers attention that nachos were super greasy and the marinara tastes like tomato paste. She says it's just basic pizza sauce and that's all they have. Eventually got the check and that took another 20 - 25 minutes. There was no hustling, just lolly gagging along. On the way out I professionally expressed my displeasure with a to go order experience taking over an hour and a half. She apologized and said she had no excuse but acknowledged the kitchen was definitely slow. This wasn't a kitchen issue (although the Italian Nachos were terrible).
So disappointing to see where service levels have gone.
Aaron Fagler
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March 27, 2022
Service was amazing. Food for the most part was great. Would have gave 5 stars but they messed up one of our pizzas and only took $5 off the bill instead of the whole amount of the pizza that they messed up. Thai chicken pizza came with no chicken.
Kelsey Secrist
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June 14, 2022
We have been coming to this Old Chicago for years, it felt like it went downhill during the pandemic with an extremely limited menu and very few staff. This last time was much better and they seem to have a better selection now. I highly recommend the “Farmer’s Daughter“ Detroit style pizza – Fresh mozzarella, blistered tomatoes, pesto sauce and brick cheese, finished with fresh baby arugula and a balsamic drizzle. Delicious!!
Crystal Ridinger
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January 30, 2022
Service was slow, our food was good. The kids mac n cheese came out over done and not yummy at all. Kids wouldn't eat it. Took about 15 min to get 1 beer out to us.overall the experience was just ok but the food was mostly good!
Brick Road Co
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November 21, 2022
I love how cozy the atmosphere is here, and our server Hunter was ABSOLUTELY amazing.They were on top of refills for drinks, checking with the kitchen on food orders, and so nice!! The cauliflower crust is SO GOOD as a gluten free option. Also good selection of gluten free drink options. I got an IPA! I got the Chicago 7 on cauliflower crust and it was DELISH!
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Absolutely disappointed!! Will not frequent this location!! Came in to order a beer, appetizer and two pizzas to do. Mid afternoon, two or three tables occupied in the main dining room and bar seating about half full. Ordered Italian Nachos, lemonade for kid and a small beet sampler to see what I wanted. Nachos came out about 25 minutes later, lemonade followed and still no beer sample (evidently the bar was still working on it, yet two people behind the bar were not busy). Finally got a sample and server finally stopped long enough to take to go order. Beer came out 10 minutes later and pizza followed as not to go. Had them go package them to go as originally requested. Brought to servers attention that nachos were super greasy and the marinara tastes like tomato paste. She says it's just basic pizza sauce and that's all they have. Eventually got the check and that took another 20 - 25 minutes. There was no hustling, just lolly gagging along. On the way out I professionally expressed my displeasure with a to go order experience taking over an hour and a half. She apologized and said she had no excuse but acknowledged the kitchen was definitely slow. This wasn't a kitchen issue (although the Italian Nachos were terrible). So disappointing to see where service levels have gone.
Service was amazing. Food for the most part was great. Would have gave 5 stars but they messed up one of our pizzas and only took $5 off the bill instead of the whole amount of the pizza that they messed up. Thai chicken pizza came with no chicken.
We have been coming to this Old Chicago for years, it felt like it went downhill during the pandemic with an extremely limited menu and very few staff. This last time was much better and they seem to have a better selection now. I highly recommend the “Farmer’s Daughter“ Detroit style pizza – Fresh mozzarella, blistered tomatoes, pesto sauce and brick cheese, finished with fresh baby arugula and a balsamic drizzle. Delicious!!
Service was slow, our food was good. The kids mac n cheese came out over done and not yummy at all. Kids wouldn't eat it. Took about 15 min to get 1 beer out to us.overall the experience was just ok but the food was mostly good!
I love how cozy the atmosphere is here, and our server Hunter was ABSOLUTELY amazing.They were on top of refills for drinks, checking with the kitchen on food orders, and so nice!! The cauliflower crust is SO GOOD as a gluten free option. Also good selection of gluten free drink options. I got an IPA! I got the Chicago 7 on cauliflower crust and it was DELISH!