Food was good... But made me sick after I ate it
Wow I've literally never been so disappointed at the customer service at a restaurant before. We pulled in to the parking lot tonight 30 minutes before the restraunts closed. As soon as we parked, one of the employees looked out, came to the door and locked it. My boyfriend went to stand at the door, and the three employees inside just ignored him until another car pulled up, and another customer came to the door. One of the workers opened the door and asked if anyone had placed a pickup order. When my boyfriend said he hadn't, and needed to order, the employee told him they were almost out of food. When my boyfriend told him he just needed rice and orange chicken, the employee said "Oh yeah, we're out of that", as the manager inside continued to clean out the food line, and the other left for the night, WITH A BAG OF FOOD IN HAND. Closing early to get out of work faster? I hope the owner/GM reads this and reconsiders these three people's employment. They lost at least two customer's business tonight because of them.
After visiting this store daily for 2 weeks unable to wear a mask every time and nothing being said I was asked to come and stand outside for my order to be taken because they were enforcing the mask rule. I was told this by a woman who had her mask pulled down until I got to the counter. The next visit I waited outside as asked and wasn’t helped so I walked in and was told to give my order outside. Not a big deal. Today I visit and there’s employees with their mask around their chin, 3 customers enter and exit with out a mask and I stood outside until 5 people after me got through the line before entering. I stood in line for 3 customers 2 with masks around their chins mouth exposed and was asked to go outside. As I’m walking out a second employee with a mask not covering their nose and exposing half of their mouth reinforces that I need a mask on to be in the store. I said mentioned that if Your enforcing the mask rule that strictly you should be wearing it correctly. Beyond this not being about safety this store isn’t even doing what they are making a huge deal about their customers doing. Not everyone can wear one but if you’re enforcing a rule you should be compliant in your own rule.
I'll just have to say, with everything going on right now. That they did great. A bit understaffed,but I'm sure that's not the employees faults. I ordered online, and then had to stand in line. There were about 6 people behind me. One lady started to talk loudly, and that kind of got people to do the same. People were getting upset. Just try to stay humble. All the employees were in there working, they were not standing around. Patience would be great, and understanding. I think they were doing a great job. So thank you
Sometimes there is a bit of a wait but the employees are always friendly, quick & know what they are doing. Food is always good and order is always correct
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