We arrived at 8:11 when they were closing at 9. They explained that they had been slow all day and due to protocol must close and what was out was all they had. This was not enough for our orders. My child was excited for this style of food and so we ordered her some noodles. I had an unpleasant exchange with the woman serving who I asked for a large and she said there wasn’t enough so she would have to make more and it would take some time. I could tell the customers were inconveniencing to the staff, and had just been told what was out was it so this offer confused me and I stated the original container was fine, twice. She proceeded to fill a large angrily and without paying attention to me and rung us up. The box was all vegetable with such small cuts of noodle I couldn’t pick them out individually. Behind us 4 more customers walked out due to how unwelcome paying guests were. On top of all this the sign says mask required. The unmasked family in front of mine was served the last of the orange chicken and treated better than compliant customers. This location has serious problems if they are turning down money, slow day or not if customers can’t count on you to serve within your stated hours you are likely missing out on hundreds each closing early. Will never patronize this location again.
Food was good... But made me sick after I ate it
Wow I've literally never been so disappointed at the customer service at a restaurant before. We pulled in to the parking lot tonight 30 minutes before the restraunts closed. As soon as we parked, one of the employees looked out, came to the door and locked it. My boyfriend went to stand at the door, and the three employees inside just ignored him until another car pulled up, and another customer came to the door. One of the workers opened the door and asked if anyone had placed a pickup order. When my boyfriend said he hadn't, and needed to order, the employee told him they were almost out of food. When my boyfriend told him he just needed rice and orange chicken, the employee said "Oh yeah, we're out of that", as the manager inside continued to clean out the food line, and the other left for the night, WITH A BAG OF FOOD IN HAND. Closing early to get out of work faster? I hope the owner/GM reads this and reconsiders these three people's employment. They lost at least two customer's business tonight because of them.
They serve 'what's left as of 8pm'.. but they're open til 9.. what was left was dry, crusty and there was barely anything left.. That's disgusting and I wasted 20 minutes driving there and another 10 minutes waiting in line to find this out. Safe yourself the trip. what a joke! I would give less than 1 star if possible. No wonder they're giving out free entrees for 5 star reviews. They are literally trying to buy their way out of a horrible Google rating.
Besides being a super busy popular restaurant thereby increasing the wait significantly... the food is fresh, tasty, and delicious. The place was clean and well kept. No wonder it's so popular
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