About Quality Inn & Suites
Our Address
1500 N, Cheyenne Ave, Loveland, CO 80538, USA
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If I could give this place a zero, I would. They are not pet friendly although when we booked through the Choice site we set that as a filter. This place came up, we gladly prepaid. We’ve driven two days to get here and are told they are not. We tried to reschedule through Choice customer service. They can’t help unless the hotel offers to refund. The Hotel REFUSES to refund. So they are getting our money and they’ll take double on the room when they rent it to someone else. Ridiculous. Not customer friendly. Don’t recommend.
Not worth the price. Stay elsewhere. - The hotel is run down and needs renovation. - wallpapers in the rooms are chipping off. - carpets are dirty and need a deep cleaning or replacement. - there's no good in the breakfast room. They had one cereal box. No hot food - parking lot is dirty. Random weeds growing around the parking spaces.
Our room was dated and could use new carpet but it got the job done. The safe did not work. The front desk clerk for our weekend (Camryn Manheim's look alike lol) was absolutely amazing in helping us out with an issue we were having!!
The room was pretty good. Easy to find off the highway. The breakfast was pathetic. Juice machine broken, no hot food. The waffle machine, had gunk stuck all over it and the area was dirty, they just turned the machine off when we just got there and took the mix away.
⚠️ Do not stay here!!! From the moment that I pulled up, I had a feeling that I had made a mistake. Upon entry, I was hit with a strong oder that was not pleasant. Next, the side door is broken so you have to go in the front, not a big deal but still. My room has been sprayed with something to cover up something worse. It didn't work. The exhaust fan sounds like it will explode soon. The shower drips and doesn't fully shut off. I had to sniff test the pillows to find an acceptable one. The sink faucet has toothpaste or calcium with something blue all over it. The TV is tiny and the sound is horrible. The one good thing is that the TV has an actual guide that you can click through. I was booked here for 3 nights, and they let me out of the last 2... but got upcharged for tonight. Book elsewhere!!! You have been warned ⚠️.