Arrived for dinner and placed order asking for some fries to munch on. Never arrived so asked again. Got basket and then 3 more immediately there after. Waited over 45 minutes for food with no explanation other than having trouble with pizzas. We ordered 2 10 inch pizzas and a burger. 2 pizzas finally come out and my husband's is ice cold like had been sitting on counter for over 20 minutes waiting for mine to be redone. Asked for the burger and gal looked at us with blank stare and went to ask our waitress. Finally got burger and waitress apologized and told us she would comp money off our meal for the long wait. Came time to pay and full bill appeared. Waitress came by and we asked for a box which she brought but nothing was ever done to the bill as she stated. Wasnt going to ask again as she offered the discount. Paid and left but will not be back. Very unfortunate as a simple explanation of short staffed or problem in kitchen would have been appreciated instead of just bringing us basket after basket of fries to keep us occupied.
Went to this red robin today for lunch, the waiter Chad was amazing!! He was helpful and very attentive with refills and anything we needed, my 3 year old ate too fast, along with dipping her apples in ranch, and she puked. Chad and the GM of this location helped me and shielded me from embarrassment, got me rags, paper towels and everything I needed to get her all better. They brought her a coke and sprite to let her choose to help settle her tummy and didnt charge me extra for them. Most amazing experience I ever had and will definitely be back again.
I want to start off by saying that the entire reason that this review is getting posted is because of our waitress, Katlyn. She was not only professional and personable, she took the jokes that my mom threw at her like it was nothing. She was friendly and an all around great server. The food was great and we had a great time.
The food is delicious! We ordered the onion rings, a burger with fries, fish and chips, sangria 2x, margaritas 2x and a brownie with ice cream 2x! Our server was so awesome! She was friendly and professional. A little warning to call ahead for seating or else you have to wait outside. Ask them to turn on the gas heater by the chairs in back. It's sad to see only half of the tables are being filled? Poor servers surviving with only half their normal tip? I highly recommend you come and dine out. This place is truly a joy to spend family time!
Little slow but good food and friendly service
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