Residence Inn by Marriott Loveland Fort Collins

5450 McWhinney Blvd, Loveland, CO 80538, USA

About Residence Inn by Marriott Loveland Fort Collins

4.5 / 5

from reviews

    Robert Sprecher
    January 24, 2024

    I'm a lifetime Marriott Titanium Elite, so I have lots of experience at Marriott properties. We booked this hotel, right next to Medical Center of the Rockies, so we wouldn't have to drive up for an early procedure. Benjamin at the front desk was super accommodating when I asked for a ground floor room. Then when I called later for a late checkout, he agreed to a 2 pm. departure. Turned out, we didn't need it . . . but he was super kind about that. The room was very clean, nicely appointed and quiet . . . The real hit for us was the breakfast! Since I couldn't eat anything before the procedure, when we got back around 9 am I was really hungry. The hotel's breakfast bar was great, with three kinds of eggs, sausage and a hot waffle maker. The food was attractive, looked freshly made and the buffet space was tidy and clean. . . 4 kinds of juice were on hand and the coffee was hot and freshly brewed. Overall a great experience, from a well run hotel . . .

    Tobias Plucinski
    January 03, 2024

    Very cozy place. Staff was very friendly and helpful. The breakfast was pretty good. Different options every day and they were all pretty good. The only downside was the toilet paper, not good at all.

    Perry Longo
    November 09, 2023

    I've traveled many a state playing competitive ball myself and now attending my kid's tournaments. First off, the request was for five people, westward view, non-smoking. Two day stay. We received a two bedroom with an Eastern view of a massive dumpster through massive bird droppings. Upstairs was definitely circus employees practicing gymnastic stunts. Second, the price listed for the rooms was $191.90 which showed up on the bill for $196.50. They say parking is $10.00/day. It is billed at $12.00. They have other charges totaling $10.00 with no real descriptions. Third, the air conditioning never worked, our rooms were never cleaned or trash emptied. They said they clean every other day. Fourth, we walked into the rooms and cabinet doors were hanging, the wall in the shower was cracked with water damage, the kitchenette floor(wooden) was duck taped together with the carpet. Black duck tape. Several appliances looked as if they clean every other year. I have pictures to post if anyone with Marriott needs them. Lastly, how they have the Marriott name attached to this facility is way beyond my comprehension. This wouldn't qualify as a truck stop motor lodge. Look for other facilities to stay.

    Scott Orr
    November 10, 2023

    Cheap and petty. This property owner nickles and dimes your experience in a greedy and unpleasant way. The foremost example is the daily parking fee. For a hotel in a remote and spacious location? Really?! C'mon. There are better alternatives, similar in price and quality, and without the deceptive tactics to eke out greater corporate profits.

    NoeyandEldridge Frazier
    October 23, 2023

    I left a box with all my essential oils in the nightstand. I called the hotel and was informed it was not logged into the lost & found. The front desk person went to check the room and it wasn’t there. I see you have another review similar to this. Expensive items left and your housekeeping employees keep them and do no report them. Just like the Nintendo switch post I left a $20 tip only to have thieves steal my items. If you know anything about young living oils, they are not cheap. I travel a lot for work and this is a horrible hotel. No on-site maintenance or housekeeping. They’re so many other hotel choices in the area. DONT STAY HERE! I will be filing a complaint and Marriott will be reimbursing my lost items. RIDICULOUS Update: it was only when I made the review that I received a quicker response. I DID NOT describe it as make-up. I was VERY specific. You didn’t bother to call. If you did, you didn’t leave me a message. You only sent me two emails. One to fill out a lost & found form and another for my credit card info for shipping of the item. BUT NEVER, did you bother to specify if the item was found. The front desk person I spoke to was dismissive when he said it was not logged into lost & found. When I asked for a manager, he said I could call the next day to speak to the manager not I will have my manager call you back. Besides this lost item, the bathtub was clogged, garbage disposal broke & leaked, the dishwasher leaked and every time we asked for repairs there was attitude and an excuse about how the maintenance person only comes on certain days. Same with housekeeping. However based on your response of placing blame on me for allegedly improper description of the item vs. just apologizing for your employee misunderstanding and hoping for a better stay in the future. It makes sense why Gina and the other front desk associates place blame and make excuses it comes for their leadership. I drove back an hour 1/2 to retrieve my item to get attitude from Gina and have her yet again give the excuse that they are sooo busy that’s why the item wasn’t logged. Thank you for the response and holding my item. However, please consider taking the constructive criticism and move forward. This is NOT Marriott standards. Mrs. Frazier

    Residence Inn by Marriott Loveland Fort Collins

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    5450 McWhinney Blvd, Loveland, CO 80538, USA

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