I stayed here about a year ago in it was much more welcoming and professional staff was on par and taking care of business. But not this time it was a different staff and we couldn't clock in till 2 o'clock this in the afternoon I don't know what that's about and then in order to get into the pool you have to ask the front desk person to help you in the one Girl working at night had a lot attitude like she hated her job in didn't know anything about customer service and didn't appreciate the value that we bring to their stablishment. Lastly the coffee maker wasn't working in my Room gotta have coffee. And there used to be a breakfast in the morning now I don't see anything at all out here so My associates and I will not be coming back to this establishment again
Not what the pictures are!! The fumes from the cleaning solution is so strong that my eyes watered when I walked into the building!! The rooms are not al that, the floors are stained and does not look very clean! I was there for about 5 min and decided to not stay here. My partner was not able to handle The smell of the over powerful cleaning formula. I went to the front desk and asked for my money back due to I was not staying here. They refused to give me my money back!! The lady told Me that it was not her problem that my partner had Heath problems and that they were not goi g to give me my money back!! My partner has congestive heart failure and was unable to handle the fumes. The front desk lady was very rude and told me that again she was not going to defund my money!! I will never recommend this place! Does not look like the pictures they have online!! Disgusting place!!
Worst I have ever seen! I needed a cheap place to stay until I moved into my place and I did expect it to not be the best but this was so much worse than I could ever imagine! All these pictures are fake or when the place was very first made. There is Mold, cracked walls everywhere! The place clams to be 100% smoke free but the room smells like cigarettes like crazy! Staff is very rude!
Accommodations were nice enough and COVID measures are in place, but NO housekeeping visit in three nights, troubled TV reception and no consideration for my being displaced by the Cameron Peak Fire.
Staff are always great and I live mainly everything about the hotel since I'm not very picky. The rooms do need updated but I still find them comfortable. They only thing is I dont stay there because I can always find something cheaper for better and that's still with sticking with Choice hotels. Typically the Quality inn down the street is around the same price of not at times cheaper or it's just a couple dollars more but their staff isn't always the best. So the staff can definitely make it worth it to stay here even if price is to high at times. Love the pool area and loved there food when they were serving it. Even if rooms are out dated they are pretty clean!
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