Food is good but they're stingy with the fries for sure. Also, if it's this dirty in the front of the house, how does the kitchen look? They need to have better standards. Update: I received a comment from Smashburger asking for me to follow up personally with an email to them. It's been a couple of weeks now and after providing the info that was requested, I haven't gotten any type of response back. In response to thier lack of response, I'm taking away a star. After reading further reviews, more recent than mine, that are just as bad, it seems like even corporate doesn't care.
Good yet not great. They were out of something and couldn’t make their specialty burger. No big deal, but maybe don’t advertise it the most as I walk in? Came fast. However I felt I was overcharged. They don’t seem to have a proper meal option it seems. I felt rushed and they seemed understaffed too. I don’t fault the employees. They’re doing their best. But I just felt it wasn’t worth all the hype. Burgers are burgers usually
This was my first time visiting Smashburger and I had a really good experience. I got the black bean burger and also tried their main beef burger. Both were really yummy and cooked well, their sweet potato fries with the seasoning are excellent. Overall the restaurant was clean and the staff was friendly and patient with me as it was my fist time there and stumbled through ordering a bit. Will definitely be returning to try more of the menu.
Ordered online as I was in a time crunch, get there and they don't show my online order. Wait for them to make everything, shakes are filled about 2/3, onion rings weren't good at all, the classic smash burger was nothing special, can get better at burger king or McD's. Update: changed from 2 stars to 1 star, wife's burger patty was so overcooked she couldn't eat it.
Food was really good staff was nice would be 5 stars but we had to get the staffs attention in order to get our food ordered. Not a major issue. Great burgers though
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